Privacy Policy

Privacy Policy – Vite

Last Updated: January 20, 2026

This Privacy Policy explains how Vite (“we,” “us,” “our”) collects, uses, stores, protects, and processes personal data through our mobile application, website, and services (collectively, the “Platform”).

By using our Platform, you confirm that you have read, understood, and accepted this Privacy Policy, our Terms & Conditions, and the separate binding service contract provided to you prior to service commencement.

1. Information We Collect

We collect information necessary to provide, manage, and improve our services.

1.1 Information You Provide

For Clients / Hosts:

• Full name
• Phone number
• Email address
• Event type, date, time, and location
• Guest lists
• Custom invitation text
• Staff gender preference (if applicable)
• Add-on selections
• Payment confirmation details

For Guests:

• Full name
• Phone number
• RSVP response
• Attendance status
• QR code data
• Call confirmation responses

1.2 Automatically Collected Information

When you use our Platform, we may automatically collect:

• IP address
• Device type
• Operating system
• App usage behavior
• Date & time of interactions
• QR scan logs
• System logs
• Check-in timestamps

1.3 Add-On Related Data

If you use optional services, we may collect:

Call Service

• Call outcomes
• Attendance confirmation
• Call timestamps

Reminders & Save the Date

• Delivery confirmation
• Opened status
• Interaction timestamps

2. How We Use Your Data

We use your data strictly for service execution, improvement, and compliance.

This includes:

• Sending invitations
• Generating QR codes
• Managing guest lists
• Tracking attendance
• Operating on-site check-in
• Calling guests who have not RSVP’d
• Sending reminders
• Providing analytics to hosts
• Customer support
• Legal compliance
• Fraud prevention
• Platform optimization

3. Legal Basis for Processing

We process personal data based on:

• User consent
• Contractual necessity
• Legal obligations
• Legitimate business interests

4. Data Sharing

We do not sell personal data.

We may share limited data with:

4.1 Service Providers

Including but not limited to:

• SMS providers
• Cloud hosting providers
• QR system partners
• Call staff
• Analytics platforms

All providers are bound by confidentiality agreements.

4.2 On-Site Staff

Limited guest data is shared with authorized on-site staff solely for check-in and attendance validation.

4.3 Legal Authorities

We may disclose data if required by law, regulation, or court order.

5. Data Security

We use commercially reasonable security measures, including:

• Encrypted databases
• Secure servers
• Access control systems
• Role-based permissions
• Internal confidentiality rules

However, no system is 100% secure. By using our Platform, you acknowledge and accept this risk.

6. Data Retention

We retain personal data:

• During active service periods
• For post-event reporting
• For legal, accounting, and compliance purposes
• For customer support

You may request deletion after your event concludes unless retention is legally required.

7. User Rights

You have the right to:

• Access your data
• Correct inaccuracies
• Request deletion
• Withdraw consent
• Restrict processing

Requests must be sent to:
info@vite-co.com

8. Cookies & Tracking Technologies

We may use cookies or similar tools to:

• Improve user experience
• Store preferences
• Track performance
• Enhance security

You may disable cookies via your browser, but some features may not function.

9. Third-Party Platforms

Our Platform may contain links to third-party services. We are not responsible for their privacy practices.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18.

11. Contract Supremacy Notice

By using our services, you acknowledge that a separate binding service contract governs pricing, scope, timelines, cancellations, staff arrangements, and custom requests.

In case of conflict between this Privacy Policy and the signed contract, the signed contract shall prevail.

12. Changes to This Policy

We may update this policy at any time. Continued use of the Platform constitutes acceptance of the updated policy.

13. Contact

For any privacy-related inquiries:

info@vite-co.com